How to Track Western Union Money Transfers

This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards.

This article has been viewed 119,820 times.

Western Union can be a convenient way to send and receive money. People often use it to pay bills or their rent, or to pay for certain purchases without using their checkbook or debit card directly. To keep track of money you have transferred through Western Union, you can go to their tracking website, or use other convenient methods through their various customer service options.

Things You Should Know

Visit the Western Union website's tracking page at https://www.westernunion.com/es/en/track-transfer.html.
Choose if you are the sender or receiver. Enter the tracking number or sender’s phone number, select the receiver’s country, and enter the transfer amount.
Click the blue “Track Transfer” box at the bottom of the screen to complete the process.

Method 1 of 2:

Tracking Your Transfers Online

Go to the Western Union website to find the tracking page. Go to https://www.westernunion.com/es/en/track-transfer.html to access the transfer tracking homepage find out if a money transfer went through. You will need Internet access, a computer, and some basic information about the transfer to use this method. [1] X Research source

Choose if you are the sender or receiver of the transfer. The first question on the tracking webpage asks whether you sent the money or if you are receiving the money. Click on the bubble next to the correct answer for you. [2] X Research source

If you are the sender of the money, you should have received the MTCN when you made the transfer. Or, you can enter your phone number instead.
If you don’t have either the MTCN or the sender’s phone number, click on the blue link at the bottom of the page that says “Don’t know the MTCN or sender’s number?”

The fourth question asks you to enter the amount of the transfer. Type in the monetary amount of the transfer and choose the type of currency it was sent in from the dropdown menu.

The security code is a feature that tells the company that you are an actual person and not a hacker robot.

Having an account profile will allow you to see your entire transfer history for the past 90 days.

Advertisement Method 2 of 2:

Using Other Methods

Call 1-800-CALL-CASH from a phone in the U.S. to track a transfer by phone. If you’d prefer to talk to a representative on the phone and you’re in the U.S., use a phone to call the customer service number. You’ll need some information about the transfer, such as the MTCN number or the sender’s phone number, when you call.

You will need an Android, iPhone, or iPad device to use the mobile app feature.

You will be instructed to enter your country and postal code on the location finder page.
Bring information about the money transfer that you want to track, such as the MTCN or the sender’s phone number, when you go to the Western Union location.

Community Q&A

Can you track Western Union transfers? Drew Hawkins1 Community Answer

Yes! The simplest way is to track a transfer online. Go to the Western Union website and click on the transfer link. Enter the tracking number or the sender's phone number to pull up the transfer. Complete the form and enter the security code to access the status of the transfer.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow

How do I track my Western Union? Drew Hawkins1 Community Answer

Go to the Western Union website and click on the tracking link. Enter the tracking number or the sender's phone number and fill out the rest of the fields on the online form. Then, click "Track Transfer" to bring up the status of the transfer. You can also call 1-800-CALL-CASH and enter the tracking number or the sender's phone number to get a status of the transfer.

How long do Western Union transfers take? Drew Hawkins1 Community Answer

Western Union cash transfers sent online, by phone, or at a Western Union location are pretty quick and usually take just a few minutes before they're ready to be picked up on the other end. A transfer from your bank account can take 1-3 days before it's ready to be picked up. If you're having trouble, check the status of the transfer.

Ask a Question 200 characters left Include your email address to get a message when this question is answered. Advertisement

Tips

Submit a Tip All tip submissions are carefully reviewed before being published Please provide your name and last initial Thanks for submitting a tip for review!